Guide

Bankruptcy or proposal: complain about a Licensed Insolvency Trustee

Try to clarify the file, identify regulatory conduct, gather numbers and records, then use the Superintendent’s process.

Priority

A disciplinary complaint does not automatically change an order, dividend, debt or court deadline. Separately use any urgent remedy in the insolvency file.

Clarify with the trustee

Request the explanation, calculation, document or correction in writing. Record the individual trustee’s name, not only the firm.

Define the concern

Separate dissatisfaction with outcome, a court ruling, professional conduct, fees, conflict of interest and breach of a directive.

Build the file

Keep the estate or proposal number, dates, forms, statements, invoices, emails, responses and concrete impact.

File in the right place

Use the Office of the Superintendent of Bankruptcy complaint process and cooperate with review. Separately preserve any court review or other deadline.

Complaints on insolvency matters — OSB

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Official sources are linked in the guide. Checked August 29, 2026; confirm current rules, forms and deadlines with the responsible authority.
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