Guide

Lost, stolen or expired RAMQ card: replacing and renewing Quebec health insurance

What to do when your Quebec health insurance card is lost, stolen, damaged or expired, and how replacement differs from renewal.

Choose the right process

Situation	Action
Lost or stolen	Request a replacement.
Damaged	Request a replacement.
Incorrect information	Use the correction process.
Expired	Use the renewal process, which may differ from replacement.

Replacement

RAMQ offers a replacement process for lost, stolen or damaged cards. Depending on eligibility, an online service may reuse the photo and signature already on file.

Renewal

RAMQ normally sends a renewal notice before expiry. If you did not receive it or lost it, use RAMQ’s current instructions to determine what to do. Photo and signature requirements vary by age and situation.

Care while the card is expired

Depending on the situation, you may have to pay for an otherwise covered service and request reimbursement after your coverage documents are corrected. Keep receipts and confirm the current RAMQ procedure.

Official sources

Version française →

Source: Régie de l’assurance maladie du Québec. Confirm the current replacement or renewal process directly with RAMQ.

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