Guide

Deafness and hearing loss: services, sign language interpretation and rights

A medical appointment, an administrative step, a workplace meeting: without an interpreter or accommodation, a deaf person can be excluded from decisions about them. Accommodation duties are real.

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A medical appointment, an administrative step, a workplace meeting: without an interpreter or accommodation, a deaf person can be excluded from decisions about them. Accommodation duties are real.

Accommodation is requested, not begged for

Public services, employers and organisations have a duty of reasonable accommodation: interpreter, real-time captioning, written communication or delays. Requests should be written and specific.

Official sources

  1. Quebec — human rights commission
  2. Quebec — office for persons with disabilities
Sources: Quebec — human rights commission (https://www.cdpdj.qc.ca/en/); Quebec — office for persons with disabilities (https://www.ophq.gouv.qc.ca/). Checked September 20, 2026 — amounts, deadlines and fees are not reproduced here: confirm with the official source.
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