CSIS or CSE activity or security-clearance denial: assess a complaint to NSIRA
Identify the organization and authority involved, complete required first steps, file facts securely and respect confidentiality.
Do not send classified or protected information by ordinary email. Ask NSIRA’s Registry which secure channel to use before sending sensitive material.
Confirm the scope
Distinguish complaints about CSIS or CSE, a denied or revoked security clearance and decisions by another institution.
Prepare the information
Check prerequisites such as an agency response or elapsed period, then record each date and file number.
Complete the process
Explain the decision, activity, harm and requested outcome with available unclassified records and the location of other evidence.
Keep follow-up records
Use the Registry channel, keep confirmation and follow directions on hearings, confidentiality, translation and representation.