Guide

Organization making or commissioning telemarketing calls: register and, for non-exempt calls, subscribe to the National DNCL

Organization making or commissioning telemarketing calls: register and, for non-exempt calls, subscribe to the National DNCL

Priority

Even exempt calls generally require free registration. An exemption from subscribing does not remove the other telemarketing rules.

Confirm the scope

Identify who calls, on whose behalf, the numbers, areas, scripts, consent and exempt or non-exempt categories.

Prepare the information

Register every responsible organization free with the National DNCL operator and retain the registration numbers.

Complete the process

Buy access for called area codes when required and choose query or download service based on volume.

Keep follow-up records

Scrub lists using data no more than 31 days old and maintain internal lists, calling hours, identification, contracts and evidence.

Telemarketer registration with the National DNCL — CRTC

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Official sources are linked in the guide. Checked August 30, 2026; confirm current rules, forms and deadlines with the responsible authority.
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