Guide

Working Alone or in Isolation in Quebec: Communication and Emergency Plan

Assess tasks, establish check-ins and ensure real help can reach an isolated worker.

A phone by itself is not a plan. The communication method must work at the actual location and allow two-way contact. The plan must also identify who responds, after how long and how rescuers can reach the worker.

Assess the task and location

Identify fall, violence, machinery, confined-space, hazardous-product, cold, heat, driving, wildlife and coverage risks. Check whether the task is prohibited or requires supervision, a permit, another worker or a special procedure.

Set check-ins

Define departure, arrival and contact times, the person receiving the signal and the escalation after a missed check-in. Higher risk requires closer checks. A worker must be able to report a change of location or task.

Prepare emergency access

Provide the address, coordinates, route, gates, codes, keys and known hazards. Test batteries, radio, satellite phone or alarm equipment as appropriate. First-aid supplies and protective equipment must be accessible and suitable.

When the control fails

If coverage disappears, the worker cannot be located or the task changes, stop and notify the responsible person instead of continuing without the planned control. Document tests, incidents, missed contacts and corrections to improve the plan.

Working alone or in isolation — CNESST (French)

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Official sources are linked in the guide. Reviewed August 29, 2026; confirm current instructions and deadlines with the responsible authority.
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